FiltaGlobal Careers

Description

Location: Must work in our Makati office, Tuesday to Thursday   at RCBC Plaza Tower 1, Makati (Accepting candidates from Greater Manila Area)
Schedule: Monday to Friday, 6:00 AM – 3:00 PM PHT

 


About the Company 
 
Since 2016, Filta has been an award-winning, Australian-owned BPO partnering with forward-thinking businesses to build full-time teams in the Philippines and Colombia.
 
At Filta, we’re not just an outsourcing company - we’re a global community of talented people who care about doing great work the right way. We’re building a place where great minds connect, collaborate, and make a lasting impact.
 
To make this happen, we need people who create meaningful experiences for those who matter most - our clients, our teammates, and future talent.
 
Join a team that values ownership, candour, and great service - for our clients and for each other.
 
We’re now looking for a Client Success Partner to join our growing team.

 Why You’ll Love Working With Us
 

• HMO healthcare for you and 1 dependent (with COVID insurance)
   
• 20 combined SL/VLs per year, accrued from day one (10 credited post-regularization)
   
• 13th-month bonus + government-mandated benefits
   
• Computer provided + monthly internet allowance
   
• Access to work in one of our Manila-based offices
   
• Member Wellness Program to support balance and well-being
   
• Regularization drink to celebrate milestones
   
• Paid birthday leave + birthday cake
   
• Doona Days - additional leave credits for self-care, and mental reset
   
• Welcome gift pack + work anniversary gifts
   
• Year-End Party + Christmas hamper
   
• Regular social activities across teams and time zones

 We're hiring someone who gets energized by helping others succeed.
 
Not someone who just wants a job in outsourcing.

Someone who lights up when they solve problems, build relationships, and see people thrive.
 
What you'll actually do:
 

• Partner with companies who've hired dedicated teams through us in the Philippines and Colombia
   
• Be their trusted guide as they navigate growth, challenges, and wins
   
• Problem-solve in real-time (no two days look the same)
   
• Build genuine relationships that matter
   

 We don't care if you've never worked in outsourcing. 

Our best people came from hospitality, teaching, architecture, veterinary care, event management - industries where you had to think on your feet, care deeply about people (and animals!), and deliver results under pressure.

 What we do care about:
 

• You're naturally curious and love learning
   
• You stay calm when things get complex
   
• You genuinely want to see your clients win
   
• You're resilient when faced with challenges
   
• You communicate with warmth and clarity
   

 Why people love working here:
 

• You're not just managing accounts - you're genuinely impacting businesses and people's careers
   
• We operate across cultures (Philippines, Colombia, Australia, NZ, US, UK) so every day brings fresh perspectives
   
• Small team, big impact - your ideas actually shape how we grow
   
• We value who you are, not just what's on your CV
   

 What's the next step? 
 
Kindly complete a video introduction through this link:  https://www.videoask.com/fgczcbsht  

Important Note: This is a required step in the process. Kindly send your video as soon as you apply. 
Tell us why you think your background, no matter how unique, would make you great in this role.

Want to fast-track your application? Connect with  Gizelle  on LinkedIn or email [email protected]

Important: This role is open to Filipino citizens only. Applications must be submitted in English.